Warranty and Services
LIMITED PRODUCT WARRANTY
Your quality product is warranted to be free from manufacturer's defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.
If you encounter any problems with your product, please look through our FAQ and Trouble Shooting Forums. You can also download a wide variety of user manuals from our Customer Service Webpage.
If you cannot find the product support that you need from our website, please contact our customer service department. If you are in USA or Canada, please dial 1-800-968-9853. If you are in UK, dial 0-800-032-5264. Our customer service is open 24 hours a day and 7 days a week.
TERMS OF WARRANTY
C.I. Service Dept. warrants all RCA Televisions (TVs) to be free from defects in materials and workmanship for 1 year on labor and 1 year on parts from the purchase date. The Curtis Televisions are warranted to be free from defects in materials and workmanship for 90 days on labor and 1 year on parts from the purchase date. The DVD systems are warranted to be free from defects in materials and workmanship for 90 days on labor and 90 days on parts from the purchase date. If you originally purchased your product more than 90 days ago, a repair fee may apply.
TO OBTAIN REPAIRS UNDER THE TERMS OF THIS WARRANTY